Monday, March 23, 2015

Liaison Roles


Medlibs and Liaison Roles
Thursday, March 26th, 2015

9:00 pm Eastern/ 6:00 pm Pacific
Led by Rachel Helbing (@rhelbing)

Liaison librarianship is a strategy that encourages the provision of customized and relevant services to defined user groups. The most important – and challenging – aspects of this model are making contact and establishing meaningful relationships with potential library users.

See this article for tips on successful liaising

Never participated in a Twitter hashtag chat or #medlibs chat before? Check out this overview and come on in, we are a supportive community and especially welcome students and newcomers. Some questions to consider as we meet to chat on Thursday:

  • Do you act as a liaison between your library and its users, formally or informally? 
  • To whom do you liaise? i.e. academic departments/institutions,  student groups, clinician groups (physicians, nurses, pharmacists, etc.), committees, professional organizations, others? 
  • How did you initiate contact? 
  • How did you build your list of contacts? 
  • How do you keep users up-to-date on library news and services?
  • Do you advocate for users’ needs within your library? 
  • Has your library done team-based liaising? 
  • How do you maintain relationships in the midst of personnel changes? 
  • How do you measure return on investment (ROI) on the resources put into liaising? 
  • What strategies have been most/least successful?

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