Alternative Reference: What Works?

Edit: Transcript available at bit.ly/OL5GqS 

Join us this Thursday, September 13th at 6pm Pacific/9 Eastern for a #medlibs Twitter chat with a discussion of alternative reference models inspired by

Actually I would love a chat about alternative reference models. How do you handle on-call? #medlibs
— Marie Ascher (@mascher)

Are you still on the reference desk? All QuestionPoint all the time? Some mixture of both and more? Let's connect and share what is and isn't working, and see you there!